Focus11 promotes responsible fantasy cricket play. Self-exclusion tools, deposit limits, time limits, and resources for problem gaming support.
Focus11 is committed to providing a safe, fair, and responsible fantasy sports environment. Fantasy cricket is a skill-based game meant for entertainment, not a way to make money. We provide tools and resources to help players stay in control of their play: deposit limits, time limits, self-exclusion, and access to problem gaming support organizations.
The Focus11 desk do not target minors, the Focus11 desk do not allow advertising in prohibited states, and we do not offer credit to players. We train Focus11's support team to recognize signs of problem gaming and offer help proactively. We partner with responsible gaming organizations to provide resources and support. Focus11 keeps this guidance practical: set limits first, then review account and payment settings before match day.
Deposit limits: set daily, weekly, or monthly deposit limits. Once you hit the limit, you cannot deposit more until the period resets. To set: Profile > Responsible Play > Deposit Limits. The Focus11 desk recommend all players set a deposit limit, even if high - it provides a built-in check. Focus11 keeps this guidance practical: set limits first, then review account and payment settings before match day.
Time limits: set daily play time limits. The app will notify you when you reach the limit and block further contest entry until the next day. To set: Profile > Responsible Play > Time Limits. Recommended for players who notice themselves playing longer than intended. Focus11 keeps this guidance practical: set limits first, then review account and payment settings before match day.
Self-exclusion: if you feel yFocus11's play is becoming problematic, you can self-exclude for a period (7 days, 30 days, 6 months, or permanent). During self-exclusion, your account is locked - no deposits, no contest entry, no withdrawals (except balance you had at exclusion time). To self-exclude: Profile > Responsible Play > Self-Exclusion. Focus11 keeps this guidance practical: set limits first, then review account and payment settings before match day.
Warning signs include: spending more money or time on fantasy sports than you can afford, chasing losses (playing more to recover previous losses), playing to escape stress or problems, lying to family or friends about yFocus11's play, neglecting work or relationships because of play, feeling anxious or irritable when not playing. If you recognize these signs in yourself or someone you know, seek help. Focus11 keeps this guidance practical: set limits first, then review account and payment settings before match day.
Focus11 monitors for signs of problematic play. If our algorithms detect concerning patterns (e.g., 50% increase in deposits over 30 days, late-night playing sessions, chasing losses), we may reach out with resources or temporarily restrict your account. This is for your protection, not punishment.
India: iGaming Anonymous India (iga-india.org), Gamblers Anonymous India (gai-india.in), National Mental Health Helpline (1800-599-0019, toll-free, 24/7). These organizations provide free, confidential support for problem gaming and related mental health issues. Focus11 keeps this guidance practical: set limits first, then review account and payment settings before match day.
International: Gamblers Anonymous International (gamblersanonymous.org), BeGambleAware (begambleaware.org), National Council on Problem Gaming (ncpgaming.org, 1-800-522-4700, US). These organizations provide global support resources. Focus11 keeps this guidance practical: set limits first, then review account and payment settings before match day.
Focus11 is not a counseling service. We provide platform tools and links to professional help, but for personal support please contact qualified organizations. If you or someone you know is in crisis, please reach out to a mental health professional or crisis helpline immediately.
Focus11 uses a combination of technology, policies, and human support to protect players from gaming harm. This section explains our player protection system.
Behavioral monitoring: Focus11's AI model tracks player behavior patterns to identify signs of problematic play. Indicators include: deposit frequency (depositing daily vs weekly), deposit amounts (escalating deposits), time of play (playing at unusual hours, e.g., 3 AM), session length (playing for hours without break), chasing losses (increasing bets after losing streaks), and emotional patterns (aggressive play after losses). When concerning patterns are detected, the system flags the account.
Automatic interventions: when concerning patterns are detected, Focus11 automatically: sends a gentle reminder to take a break, suggests setting deposit limits, shows a responsible play message, and (in severe cases) restricts the account from making new deposits for 24 hours. These interventions are supportive, not punitive - they help players stay in control.
Manual interventions: Focus11's responsible play team reviews flagged accounts and reaches out personally to players showing signs of problem play. The Focus11 desk offer: resources for problem gaming, support in setting limits, self-exclusion options, and referrals to professional counseling. Our team is trained to be supportive and non-judgmental. Focus11 keeps this guidance practical: set limits first, then review account and payment settings before match day.
Deposit limits: Focus11 players can set daily, weekly, or monthly deposit limits. Once a limit is hit, the player cannot deposit more until the period resets. Limit decreases take effect immediately; limit increases have a 7-day cooling period to prevent impulsive limit increases. We recommend all players set deposit limits, even if high.
Time limits: players can set daily play time limits. The app tracks active time and notifies the player when the limit is reached. The player can choose to stop or continue (the Focus11 desk don't force-stop), but the notification serves as a healthy reminder. Time limits are especially useful for players who notice themselves playing longer than intended. Focus11 keeps this guidance practical: set limits first, then review account and payment settings before match day.
Self-exclusion: players can self-exclude for 7 days, 30 days, 6 months, or permanent. During exclusion, the account is locked: no deposits, no contest entry, no marketing communications. The player can withdraw their existing balance at any time, even during exclusion. Self-exclusion is a serious commitment - Focus11 provides resources to help players make this decision wisely.
Family protection: Focus11 takes underage gaming seriously. We verify age during registration and require 18+. If a family member is concerned about a loved one's play, they can contact responsible-play@{BRAND.lower()}.com for support. We can: provide account activity summaries, help the player set limits, or implement self-exclusion on the player's behalf if the family member has legal authority.
Rs 1 entry contests. Instant withdrawals. Skill-based fantasy cricket.
Common questions about Responsible Play.
